In the Internet Age, the key to business success is technology. Web hosting gives businesses access to the more than two billion who use the web, as estimated by Internet World Stats. Making the switch from a traditional land-line phone service to internet phone service, as About.com writes, increases communications ability while decreasing the associated costs. No matter what form it comes in, small business IT services are the key to doing better business.
However, like any other part of a business, IT departments can quickly become over-complicated, resulting in a loss of productivity and a hemorrhaging of expenses. By maintaining a sensible, well-thought-out information technology organizational structure, IT departments can run like well-oiled machines.
Why Does Information Technology Organizational Structure Matter?
An information technology organizational structure, often referred to as IT framework, is the method of creating, monitoring, and maintaining the IT services within a business, as written on Tech Target. For example, when an outdated IT service, like an analog phone system, is found to be obsolete, the IT organizational department steps in to upgrade the system to a Voice Over Internet Protocol service, thereby increasing the productivity and reducing the costs of IT services for the business. In essence, an information technology organizational structure allows the process to constantly occur, meaning business IT services are constantly improving.
Tips for Improving Your Information Technology Organizational Structure
- Structured Technology Should Be Dynamic
- However, Somethings Have to Be Static
Given that the purpose of maintaining an information technology organizational structure is to streamline a business, you can’t expect to have a static IT structure. As technologies become antiquated and more expensive, your IT team needs to step in to find cheaper, more effective alternatives. This must be an ongoing, dynamic process for it to have any positive effects on productivity and cost-saving.
Having said that, there are departments that should never be eliminated in an IT organizational structure. As Tech Republic suggests, infrastructure management and tech support portions of IT departments are necessary, permanent parts of the business. After all, the infrastructure management team is in charge of drawing up a sensible information technology organizational structure and the support team is in charge of successfully implementing any changes, updates, etc.
Maintaining a sensible information technology organizational structure is the key to running a high-end, affordable IT department. By respecting the permanent and ever-necessary parts of your IT department while continuing to take a dynamic approach to IT management, your own organizational structure can go a long way in improving your business. Find out more here.